Over 140,000 passengers use New Street every day, more than double the number it was designed to accommodate.
Before the project started the station was dark, unwelcoming and overcrowded with poor access for passengers. The first section of the new station opened in April 2013 and it provides a fantastic experience for visitors. It is brighter and lighter and gives a great first impression of the city. But we're only half way through our work to completely transform New Street.
We're creating the kind of station passengers deserve: one that the people of Birmingham can be really proud of.
New Street facts
We're redeveloping the station in the heart of Birmingham's city centre and to date the project team has successfully completed several major elements of work without cancelling a single train service.